World Heritage UK held a technical meeting in March 2018 on the theme of “Commercial Best Practice in World Heritage”, in which three sessions focused on ‘Understanding the Market’, ‘How to Develop Your Package’ and ‘How to deliver Commercially’ aimed to draw out examples of best practice across the sites.
The Report from the meeting, which details the discussions and future actions, and includes an Appendix on visitor numbers and characteristics, is now available. It can be accessed here.