Full Time (36 hours per week plus 8.6 AHS and evening Duty Allowance)
Salary: £26,431 per annum
Historic Royal Palaces is the independent charity that looks after the Tower of London, Hampton Court Palace, Kensington Palace, the Banqueting House, Kew Palace and Hillsborough Castle. We help everyone explore the story of how monarchs and people have shaped society in some of the greatest palaces ever built.
The Crown Jewels and the White Tower are two of the major attractions at the Tower of London and the Warding Group are responsible for the security of the items contained within them and for explaining their significance and history to our visitors.
We have an immediate vacancy for a Warding Group Team Leader.
Reporting to the Chief Warden, you will be working a shift pattern, which will include weekends and some Public Holidays. You will lead a team of Wardens, being responsible for their line management, performance and development.
As a member of the management team you will be proactive in ensuring that consistently high levels of visitor experience and security are maintained at all times within the Jewel House, White Tower and its environs. You will be enrolled on the duty exhibitor roster which involves providing 24/7 cover within the Tower, with duty accommodation being provided.
In order to be considered for this role, you must be flexible, have an interest in history, preferably some previous experience of managing, leading and developing teams, with a desire to assist our visitors in understanding the importance and role of the Crown Jewels and the White Tower within the life and history of the Nation.
The ability to maintain high standards of performance within a diverse team environment is essential. Successful candidates will be required to act as a First Aider, with training provided.
Previous experience of having worked in a high volume, customer-facing environment would be advantageous. Successful applicants will be placed within the Jewel House or the White Tower, knowledge of both buildings will be essential and training will be provided.
Please note that some evening, weekend and Bank holiday working will be required for this role including working as the evening Duty Exhibitor.
First stage interviews for successful candidates will be held week commencing 20 August 2018.
Successful candidates from the first stage will be invited to attend a one-day assessment Centre, for the week commencing 27 August 2018 to be held at HM Tower of London. Find out more and apply by visiting www.hrp.org.uk/recruitment and register your details online.
Reference: T18-85
Closing Date: 15th August 2018.
