£32,016 pa
Permanent f/t (37.5 hrs pw)
Buckingham
Ref: IRC53594
We are currently looking for an experienced Visitor Experience Manager to join us here at our outdoors focused portfolio of Stowe, Aylesbury Vale, and Claydon House in Buckinghamshire.
You’ll be responsible for helping to set the strategic direction of visitor engagement at this range of outdoor places. Planning and developing programming, events and interpretation, you’ll have ultimate responsibility for the day to day visitor experience. You’ll continually work towards improving the experience so people connect emotionally to our places and what we stand for.
You’ll work collaboratively across the portfolio to deliver your programme and to promote the work of the properties through conventional and digital media. You’ll also provide leadership within the team of staff and volunteers to ensure a culture of exceptional service is championed, where each visitor experience is of a consistent quality and warm welcome.
You’ll be responsible for monitoring and achieving stretching targets whilst operating tight budget control and putting conservation at the heart of everything you do. Care and conservation is central to the Trust, and you will build on opportunities to connect visitor experiences with conservation across our property and enhance our spirit of place.
Please note this role will require duty management responsibilities, and will include occasional weekend working.
Closing date: 7th July 2017
Provisional Interview date: 14th July 2017
For more information and to apply please follow: https://careers.nationaltrust.org.uk/OA_HTML/a/#/vacancy-detail/53594